Job Brief:

We are looking for a Senior C++ Software Engineer to join the team of a leading cloud contact center platform. The role focuses on building and maintaining high-performance, real-time voice communication systems that power global customer interactions.

You will be working on a mission-critical cloud-based voice infrastructure, contributing to the evolution of next-generation contact center technology, including real-time voice processing and AI-driven integrations.

Responsibilities:

• Contribute to an Agile Scrum team working under DevOps practices.
• Design, develop, and maintain high-performance, scalable, and reliable C++ services.
• Build and enhance real-time voice communication systems running in a public cloud environment.
• Work on the development of media server components handling live audio streams.
• Integrate voice systems with AI services such as speech recognition (ASR), text-to-speech (TTS), and large language models (LLMs).
• Write clean, maintainable code with proper documentation and automated tests.
• Participate in system troubleshooting and resolution of complex technical issues.

Requirements & Skills:

• 5+ years of professional software development experience, including strong experience in C and/or modern C++ (C++17 or newer).
• Experience working with real-time communication systems or voice technologies.
• Knowledge of telecommunication protocols such as SIP and RTP is highly valued.
• Understanding of audio processing concepts, including codecs and real-time media streaming.
• Experience working with distributed systems in cloud environments (AWS, Azure, or GCP).
• Familiarity with CI/CD pipelines, containerization, and DevOps practices.
• Strong problem-solving skills and ability to debug complex, distributed systems.
• Experience or interest in AI voice technologies (ASR, TTS, LLM integrations) is a plus.
  

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Job Brief:

We are looking for a Senior Backend Engineer (Java) to join a high-performing agile team responsible for building scalable, highly available core platform services in a distributed cloud environment. This is work at an American multinational company with offices in Portugal. 

Responsibilities:

• Design, develop, and maintain scalable, highly available core platform services.
• Participate in requirements analysis and contribute to architectural decisions.
•  Collaborate closely with product managers, architects, engineering leaders, and QA engineers
• Apply performance and scalability principles when designing and developing software solutions.
• Design and implement RESTful and RPC interfaces.
• Architect, develop, and deploy internet-scale, distributed, mission-critical services.
• Document and clearly communicate architecture and implementation solutions.
• Troubleshoot and support the platform in production environments.
• Participate in on-call rotation, resolving customer issues and driving incidents to resolution.

Requirements & Skills:

• 8+ years of industry experience in server-side development.
• 4+ years of Java backend development experience.
• Deep knowledge and hands-on experience building applications using the Spring Framework.
• Strong Computer Science fundamentals, including data structures, algorithms, complexity analysis, and problem solving.
• Strong knowledge and experience in multithreading and concurrency.
• Experience designing and implementing RESTful and RPC services.
• Proven experience applying design patterns and proper separation of concerns in distributed systems.
• Experience architecting and developing internet-scale, distributed, mission-critical services.
• Strong understanding of event-driven architectures.
• Experience working with SQL and NoSQL databases, as well as caching technologies.
• Experience working within Agile/Scrum teams.

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Job Brief:

We are actively seeking a Senior Technical Program Manager to drive and deliver multiple integration programs across our client organization.
In this exciting role, you will collaborate cross-functionally and evangelize how our tech teams are architecting the newest innovations to support our latest product offerings.

Responsibilities:

• Build and maintain the technological understanding necessary to assess delivery readiness through reviews, retrospectives, and clear communication.
• Drive measurable program performance, establishing governance and prioritization processes aligned with KPIs.
• Act as an influential member of a highly integrated, cross-functional team composed of both technical and non-technical members
• Plan requirements, identify risks, manage schedules, and communicate effectively with project stakeholders across departments.
•  Ensure alignment and execution excellence through collaboration with engineering, product, and operational teams.
• Coordinate and optimize program delivery across multiple teams and time zones, ensuring seamless integration and high-quality outcomes.

Requirements & Skills:

• 5+ years of experience in Technical Program Management or related roles.
• Strong understanding of the software development lifecycle (SDLC), from conception to delivery.
• Bachelor’s degree in Engineering, Computer Science, or equivalent.
• Proven experience with cloud technologies (AWS/GCP preferred).
• Demonstrated success managing programs across cross-functional teams, building scalable processes, and coordinating release schedules.
• Exceptional communication (written and verbal) and stakeholder management skills.
• Strong attention to detail, self-motivation, and ability to follow through on complex initiatives.

• Relevant certifications such as PMP, Prince2, CSM, or equivalent are a plus.

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Job Brief:

We are seeking a Senior DevOps Engineer (Kubernetes) to join a multinational software engineer American company. You will play a key role in designing, deploying, and maintaining cloud Kubernetes environments. 

Responsibilities:

• Deploy and manage enterprise-scale Kubernetes in cloud-based production environments.
• Automate cluster lifecycle and application deployment using tools like Terraform, Helm, and GitOps workflows.
• Optimize cluster performance on bare-metal hardware, including CPU, memory, and networking resources.
• Apply Kubernetes security best practices, including RBAC, network policies, and pod security standards.
• Implement monitoring and alerting solutions using Prometheus, Grafana, and logging stacks.
• Participate in incident management and postmortems, driving continuous improvement in platform reliability.

Requirements & Skills:

• 5+ years of experience in infrastructure, platform engineering, or SRE roles.
• Proven hands-on experience running Kubernetes in production, cloud environments.
• Strong knowledge of Linux systems, networking, and container runtimes.
• Experience with automation and GitOps tools such as Terraform, Helm, or Argo CD.
• Familiarity with observability and monitoring solutions, including Prometheus, Grafana, or ELK/EFK.
• Skilled in troubleshooting, tuning, and optimizing Kubernetes clusters.

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Job Brief:

We are a fast-growing technology company building large-scale, consumer-facing AI platforms used by tens of millions of users globally. Our products sit at the intersection of AI, human interaction, and digital experiences, operating in a high-traffic, high-availability environment.

As a QA Engineer / Test Automation Engineer, you will be responsible for ensuring the quality, reliability, and performance of web-based products that evolve rapidly and are deployed at scale. You will work closely with engineering, product, and design teams, taking ownership of testing processes and contributing to a culture of fast, reliable delivery.

Responsibilities:

• Design, implement, and maintain end-to-end automated test suites for web applications and APIs.
• Integrate automated tests into the CI/CD pipeline, enabling continuous integration and reliable releases.
• Work closely with engineers to define automation scope and evolve test architecture as the product grows.
• Improve automation strategies to maximize test coverage, speed, and reliability.
• Investigate and support resolution of test failures, contributing to fast feedback loops and high-quality releases.

Requirements & Skills:

• Experience with test automation tools such as Playwright, Cypress, Reflect, BugBug, or similar.
• Solid understanding of software testing methodologies and QA best practices.
• Strong experience writing structured, effective test cases.
• Familiarity with web technologies, APIs, and JSON.
• Bonus: Experience with CI/CD pipelines (GitHub Actions, GitLab CI, or equivalent).
• Bonus: Experience with issue tracking or project management tools, ideally Linear or similar.

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