Job Description
Job Brief:
We are seeking an experienced Enterprise Solutions Architect to join a leading American multinational on a fully remote basis within Germany. You will partner with enterprise customers and commercial teams to design, demonstrate, and position AI-powered customer engagement solutions, acting as a trusted technical advisor throughout the sales cycle.
Responsibilities:
- Partner with sales teams to support enterprise and strategic customer engagements.
- Deliver compelling product demonstrations, technical presentations, and solution workshops.
- Design end-to-end customer engagement solutions integrating AI, CRM, analytics, workforce optimization, and enterprise applications.
- Gather customer requirements and translate business needs into scalable technical solutions.
- Support proofs-of-concept (POCs), pilots, and technical evaluations.
- Act as a trusted advisor on AI adoption, governance, and operational best practices.
- Collaborate with internal teams to provide market feedback and contribute to product improvement initiatives.
- Facilitate a smooth transition from pre-sales to implementation and delivery teams.
Requirements & Skills:
- 8+ years of experience in Enterprise Solutions Architecture, Solutions Consulting, Pre-sales Engineering, Sales Engineering, or similar customer-facing technical roles.
- Strong experience designing and presenting complex technology solutions to both technical and executive stakeholders.
- Solid understanding of enterprise software, cloud platforms, integrations, and IT infrastructure.
- Experience with AI technologies, including conversational AI, LLMs, NLP, Generative AI, RAG, or virtual agents.
- Excellent communication, stakeholder management, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Fluent in English and German.
- Willingness to travel across Europe (approximately 40–60%).
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